FOR IMMEDIATE RELEASE - July 13,2012, Westone Laboratories, Inc. is initiating a voluntary nationwide recall of all sizes and packaging configurations of Oto-Ease® ear lubricant. The products have been found through a consumer complaint and the U.S. Food and Drug Administration (FDA) sample analysis to be potentially contaminated with pathogenic bacteria and mold. Use of the product as directed for easing the insertion of custom fit ear molds and hearing instruments (including hearing aids) could result in infectious complications of the ear canal and surrounding tissues.
Westone Laboratories is notifying its distributors and customers through direct letter and issuance of this news release and is arranging for the disposal or return of all recalled products 1-800-357-3240 between the hours of 8:00am and 5:00pm MST or email. Consumers with questions may contact Westone Laboratories at at email@example.com.